Located in Farmington Hills, Michigan, Secured Data Services has over 15 years of experience providing technology solutions that focus on helping businesses. Our focus is to strategize, optimize, and implement innovative technologies to maximize efficiencies and return on investment in all communication ventures for today’s leading markets. Our work with multiple retailers includes point of sale, telecom, network, security, wireless, and cabling/electrical among other services.
The Project Coordinator Position: The Project Coordinator is responsible for providing ongoing support and the highest level of quality and customer satisfaction to both our customers and coworkers. This position will assist Project Managers in supporting the client and project for a successful outcome and will have daily interaction with clients and technicians.
The Project Coordinator will perform a variety of project support tasks on a project team led by a project manager, in accordance with Company standards and procedures. These will include, but are not limited to; data entry, answering phones, and gathering information.
Preferred Experience, Skills & Abilities of the Project Coordinator:
Must have 1-3 years of experience in support services or secretarial assignmentsinvolving external clients, handling multiple tasks. Experience in a Project Coordinator role is not required!
Strong interpersonal skills and dedication to excellent customer service is a must! This role includes a significant amount of time speaking with individuals over the phone, and requires some to be a creative thinker
Customer Service experience in the industry is a plus!
Working knowledge of Microsoft Office, Word, Excel, Outlook
Ability to work independently and as a team
Attention to detail and ability to multi-task is an asset
Must be able to work a flexible shift
Compensation, Benefits, and Structure of the Project Coordinator The position is permanent and either full-time or part-time depending the candidate’s preference. The position has a competitive hourly wage structure starting at $15.00/hour which is based on skills, experience and shift times. The shifts include 4:00pm – 12:00am and 10:00pm to 6:00am. After the first few weeks of training in the Farmington Hills location, there is an opportunity to work a hybrid or full work from home schedule.
The Recruitment Process for the Project Coordinator The recruitment process will include two phone screens, an in-person interview, and a pre-employment background check, and drug test. The process is designed to make sure that candidates are aligned with the Company’s long-term goals and have shared core values.
Secured Data Services is an Equal Opportunity Employer!